ABOUT US
Glengollan was established by a group of caring Ferntree Gully residents led by Violet Lambert in 1956 as a welcoming, not-for-profit community for senior living.
Nestled amongst the foothills of the Dandenong Ranges is Glengollan. Spanning approximately 12 acres in leafy Ferntree Gully in Melbourne’s outer east, the facility is close to Ferntree Gully and Boronia Railway Stations and has bus stops directly outside the property. It is an approximate 30 minute drive into the CBD via Eastlink.
We are part of a continuing care community, which includes over 130 retirement living units enabling our residents maintain their social connections with community and friends.
It is the perfect place to call home with a full range of accommodation styles to choose from. Glengollan Aged Care Facility is a fully accredited, not for profit, aged care provider caring for up to 90 residents, including specialist care for 15 residents living with dementia.
MISSION
To provide excellence in care, wellness, lifestyle and housing options in a supportive & connected, homelike community.
A welcoming community, everyone will feel a sense of belonging.
VISION
We embrace change in order to inspire residents to meet their life goals in a supported, sustainable environment.
VALUES
• Integrity
• Compassion
• Acceptance
• Respect
• Encouragement
ICARE
STRATEGIC PRIORITIES / DIRECTION 2024 – 2025
| No | Strategic Priority | Strategic Direction (How) |
| 1 | Remain Committed to GGV’s Corporate Mission
To undertake the care, welfare and housing of the aged
|
Continue to maximise the experience of daily living for those residing at GGV
To enhance commitment to the vision by listening to the needs of residents and meeting needs where possible Ensure services are accessible to those in need in accordance with the Constitution Designate two units in the Village for ‘concession residents’ and admit concessional residents into the Aged Care Facility based on care needs Continue to welcome and offer services to customers from diverse backgrounds and ensure flexibility in service approach to meet individual’s wishes / needs Consider offering affordable housing |
| 2 | Master plan
To replace ageing buildings
|
Build ILU’s in lording street
Design and obtain approvals for aged care facility and plan to build at St Elmo site Review master plan for further stages of re-development for Underwood Road site |
| 3 | Maintain / improve operations through operational agility / Respond to Industry changes
In times of ongoing change in the sectors (Residential and Retirement Living)
|
Remain profitable with ACF funding model and Consumer Centred Care
Price retirement village units within market tolerance Maintain / improve reputation to maintain occupancy considering increasing competition Maximise ease of access for prospective residents / families Marketing/Brand development strategy |
| 4 | People and Culture
Further increase recruitment and retention strategies considering ageing workforce |
Continue with strategy of student placements
Reward and recognition strategies Optimise continuity of staff – retention Further enhance staff development opportunities Maintain / increase volunteers that are invaluable to the organisation Consider succession plan for senior roles Introduce HRIS system to reduce man hours |
| 5 | Enhance Corporate Governance
Plan for and secure GGV’s future |
Ongoing enhancement of Board knowledge and skill through education and training |