VACANCIES AND COSTS
We understand that the costs associated with entry to residential aged care can seem a bit complicated at first glance. We always recommend that prior to entry to care and before you sign a contract for residential care, that you consult an independent specialist aged care financial adviser.
Glengollan welcomes residents from all walks of life and anywhere in Australia. We are particularly popular within the local council areas Knox, Maroondah and Yarra Ranges.
The My Aged Care website has details on how to find an adviser in your area as well as a calculator which will help you to estimate any fees and charges you might be asked to pay. You can access the calculator by clicking here. Glengollan Residential Aged Care Community’s accommodation fees and charges have been set with regard to current aged care legislation.
Respite residents are required to pay a Government set single daily care fee which is the same as the basic daily care fee charged to permanent residents. Respite residents are also responsible for any chemist accounts, telephone calls, hairdressing or incidental expenditure during social outings.
National Seniors (ph: 1300 020 110) and Centrelink’s Financial Information Service (ph: 136 357) also offer information about the costs associated with entry to aged care.
As vacancies are subject to change, please contact us for current vacancies.
| ROOM TYPE | RAD | DAP | 50% RAD + 50% DAP | WAITLIST | ||
|---|---|---|---|---|---|---|
| Superior Single room with ensuite bathroom | $525,000 | $121.25 | $262,500 | + | $60.62 | +- |
| Premium Single room with ensuite bathroom | $475,000 | $109.71 | $237,500 | + | $54.85 | ✓ |
| Classic Single room with ensuite bathroom | $425,000 | $98.16 | $212,500 | + | $49.08 | ✓ |
| Shared Companion room with shared ensuite | $300,000 | $69.29 | $150,000 | + | $34.64 | ✓ |
| Standard single room with shared bathroom | $300,000 | $69.29 | $150,000 | + | $34.64 | ✓ |
National Seniors’ (ph: 1300 020 110) and Centrelink’s Financial Information Service (ph: 136 357) also offer information about the costs associated with entry to aged care.
When entering residential aged care as a permanent resident you may be asked to pay the following:
Fees payable by a resident in an aged care facility are regulated by the Commonwealth Government of Australia.
Below are guidelines of the fees payable
- Basic Daily Fees
- Accommodation Payments
- Non-Clinical Care Contribution
- Hotel Supplement Contribution
- Retention Fees
-
Basic Daily Fees
The Basic Daily Fee is a legislated fee and payable by all residents. This fee increases in line with the CPI and the Australian Age Pension every six months, and covers costs such as meals, laundry, and electricity.
-
Accommodation Payments
This is for your accommodation in the aged care facility. Some people will have their accommodation costs met in full or part by the Commonwealth Government, while others will need to pay the accommodation price agreed with the aged care facility. The Department of Human Services (Centrelink) will advise you which applies to you based on an assessment of your income and assets.
The accommodation payment can be made by way of a Refundable Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP), or a combination of both:
Refundable Accommodation Deposit (RAD)
The RAD is refundable to the resident or Estate on departure subject to any deductions such as Retention Fees, the DAP or any other costs which may be payable at this time as agreed. Residents transferring to another aged care facility will have their RAD balance refunded within 14 days from when notice is given or date of departure, whichever is later. When Probate is provided, the RAD balance will be refunded within 14 days.
The RAD is guaranteed under the Aged Care Act, 2024 (Commonwealth).
Daily Accommodation Payment (DAP)
Residents may decide to pay for their accommodation via a Daily Accommodation Payment (DAP).
The DAP is calculated using the Commonwealth Government’s Maximum Permissible Interest rate (MPIR) on any unpaid RAD and will be payable for the duration of the stay unless a RAD is provided. The DAP is indexed twice per year based on CPI.
Combination RAD and DAP
You may choose to pay via a combination of a RAD and DAP.
-
Non-Clinical Care Contribution
The Non-Clinical Care Contribution Fee ensures that residents who have additional income and assets contribute to their non-clinical care costs. This Fee includes services such as bathing, mobility assistance and lifestyle activities.
The Commonwealth Government via Centrelink assesses all residents entering a Commonwealth-funded residential aged care facility.
Residents will receive information regarding their Non-Clinical Care Contribution Fee obligations after the completion and lodgement of the “Permanent Residential Aged Care Request for a combined asset and income assessment”. If this assessment is not completed, then the maximum Non-Clinical Care Contribution may be levied until the information is provided to the Commonwealth Government.
This fee is calculated by the Commonwealth Government and on-charged by the aged care facility to the resident.
-
Hotel Contribution Supplement
The Hotel Contribution Supplement Fee also ensures residents who can afford to pay their full accommodation costs will contribute to daily living costs such as food, cleaning, laundry and utilities.
Supported Residents
Some rooms are available for residents with reduced financial means.
Supported residents may be asked to contribute to their cost of care via a Daily Accommodation Contribution (DAC) or Refundable Accommodation Contribution (RAC), or a combination of both.
Residents requiring financial support are obliged to submit a Centrelink Asset Assessment. Centrelink will outline their payment obligation.
Basic Daily Fees still apply.
-
Retention Fee
From the 1st of November 2025 providers will be required to regularly deduct part of each eligible resident’s refundable accommodation deposit (RAD) or refundable accommodation contribution (RAC).
These deducted amounts do not need to be refunded on exit and will help providers continue to provide high quality residential aged care, as well as support improvements and further investment.
The amount to be deducted will be calculated daily at a rate of 2% per annum and it will be limited to 5 years to protect residents who remain in care for a long time.
Fee Collection
Fees are payable monthly in advance and direct debited from your nominated account.